What payments do you accept?
Q: What payment methods do you accept?
A: Currently, we are accept your secure Visa, Mastercard or e-Check through Paypal to firstname.lastname@example.org
We also accept money orders & cashier's checks. Payment is expected within 7 days.
We also accept Google checkout.
What should I expect once I place an online order?
Once you submit your order, we will e-mail you confirming that we have received your order.
We will e-mail you a second time notifying you that your order has been shipped from our shipping center.
Where is my order?
Most of the items are shipped UPS ground. Most items arrive within 3-7 days. Tracking information is provided to you. Please provide a physical address!
On the mini brands, if that is all you are ordering, sometimes we can send it less expensively thru USPS. This typically takes 2-7 days. There is no tracking provided with this.
Brand Your Steak cannot control the shipping speed of UPS, USPS or any other delivery service.
We thank you in advance for your patience and ask that you immediately contact us if you believe yoru order has been delayed.
What are the brand dimensions?
STEAK BRANDING IRON DIMENSIONS
Brands Categories Dimensions
Regular A - Z Steak Branding Irons 10" in length - brand head is about 1" in size
Regular 0 - 9 Steak Branding Irons 10" in length - brand head of is about 1" in size
Regular Image Steak Branding Irons 10" in length - brand head of is about 1" in size
Mini-Steak Branding Irons 3" in length and brand head about the size of a dime. Brand leather and small steaks. Can heat with a lighter.
CanI retun my Brand?
Please check your order immediately after receiving it. You have 30 calendar days after receiving your order to notify us of an issue with your order.
We cannot accept returns after 30 days so please check your order carefully and notify us immediately if there is an issue.
Buyer is responsible for all shipping costs.
Shipping cost will only be refunded if Brand Your Steak made a mistake in shipping the product. If the product is being returned for replacement, additional shipping charges will apply. Brand Your Steak is not responsible for lost, stolen, or damaged returns during transit.
Holiday shipping times.
You must allow time to make (if custom), pack and ship your item. Busy times such as Father's Day and Christmas can take as long as 5 business days to ship. Then the shipping time to your destination is on top of the 2-5 days.